Social Media AZ is proud to bring you Social Media for Business AZ. This is the largest business focused social media event in Arizona aimed at helping business improve and learn about social media and digital marketing.
The agenda will focus on real experiences and present case studies to show what has worked and what hasn't. Elixir Interactive CEO, Fionn Downhill, will be Speaking at the event.
The event will take place on September 9th, 2010 from 8am to 4pm at The MadCap Theaters in Tempe.
Register for Social Media for Business AZ
Tuesday, August 17, 2010
Wednesday, July 28, 2010
New Online Reputation Management Case Study from Elixir Interactive
After months of careful documentation and analysis, I am pleased to announce that Elixir Interactive has released our online reputation management case study, “Brands Under Attack.”
As early as September 2009 a number of online reputation management companies came under systematic attack by an unknown company or individual intent on damaging their online reputation by ranking false complaints in the search engine results pages. When Elixir itself was first attacked in March 2010, I posted on my official blog about our initial findings regarding the roots of the smear campaign. The result seemed to be an even more vicious and unrelenting campaign against that continues as I write this. Rather than simply take care of the problem and go on, I decided to document the tactics used by our assailant as well as the steps we took to counter them.
Elixir, being an ORM company with years of experience helping clients recover from bad SERPs, was well-positioned to fend off this smear campaign. By strengthening existing assets, creating new assets, and taking calculated steps with complaint sites, we have managed to keep our SERPs clean. This case study, which can be viewed and studied at http://www.elixirinteractivecomplaints.com, documents those steps and provides additional information and advice for use by anyone who feels they are at risk for such an attack – and even for those who might not realize they are at risk.
After all, if ORM companies can be so easily harassed, what does that say about the safety of the carefully built reputations of less web-savvy brands or even individuals? After enduring months of persistent hits, I can only conclude that no one’s reputation is 100% safe online. If someone is willing to put in the time, money, and effort to do so, they can easily take advantage of black hat tactics and the anonymity of the online world to create – and rank – bogus and even slanderous reports against any company.
My hope is that companies can use this case study to bolster their reputations against such an attack or, if necessary, to counter an attack once it occurs.
As early as September 2009 a number of online reputation management companies came under systematic attack by an unknown company or individual intent on damaging their online reputation by ranking false complaints in the search engine results pages. When Elixir itself was first attacked in March 2010, I posted on my official blog about our initial findings regarding the roots of the smear campaign. The result seemed to be an even more vicious and unrelenting campaign against that continues as I write this. Rather than simply take care of the problem and go on, I decided to document the tactics used by our assailant as well as the steps we took to counter them.
Elixir, being an ORM company with years of experience helping clients recover from bad SERPs, was well-positioned to fend off this smear campaign. By strengthening existing assets, creating new assets, and taking calculated steps with complaint sites, we have managed to keep our SERPs clean. This case study, which can be viewed and studied at http://www.elixirinteractivecomplaints.com, documents those steps and provides additional information and advice for use by anyone who feels they are at risk for such an attack – and even for those who might not realize they are at risk.
After all, if ORM companies can be so easily harassed, what does that say about the safety of the carefully built reputations of less web-savvy brands or even individuals? After enduring months of persistent hits, I can only conclude that no one’s reputation is 100% safe online. If someone is willing to put in the time, money, and effort to do so, they can easily take advantage of black hat tactics and the anonymity of the online world to create – and rank – bogus and even slanderous reports against any company.
My hope is that companies can use this case study to bolster their reputations against such an attack or, if necessary, to counter an attack once it occurs.
Wednesday, June 30, 2010
Social Buisness
Today it is imperative that your business owns your brand name in the major social spaces. This means being proactive rather than reactive. Your business can benefit from these profiles by driving targeted traffic with higher conversation rates and controlling the conversation about your brand in the social space. It is better you own your name in these social spaces rather than a competitor or former disgruntled employee. Even if you do not develop your profiles right away, you should sign up and take control of your name.
Social media profiles can also be used to merge traditional PR assets with online strategies. Loads of content is created with offline campaigns- commercials, print ads, radio ads, the list goes on and on. Many times customers are looking for these ads online. If your content isn’t there these customers can end up finding a competitor who has targeted your campaign phrases. Placing this content on the appropriate social channels will increase content and help build fans/followers.
Setting up your company only takes minutes and devoting as little as 10 minutes a day to maintain and adding to your profiles will keep the profiles fresh with content.
See examples of business social media by checking out Elixir Interactive social media profiles: Elixir Interactive Facebook, Elixir Interactive LinkedIn, Elixir Interactive Twitter, and Elixir Interactive YouTube.
Social media profiles can also be used to merge traditional PR assets with online strategies. Loads of content is created with offline campaigns- commercials, print ads, radio ads, the list goes on and on. Many times customers are looking for these ads online. If your content isn’t there these customers can end up finding a competitor who has targeted your campaign phrases. Placing this content on the appropriate social channels will increase content and help build fans/followers.
Setting up your company only takes minutes and devoting as little as 10 minutes a day to maintain and adding to your profiles will keep the profiles fresh with content.
See examples of business social media by checking out Elixir Interactive social media profiles: Elixir Interactive Facebook, Elixir Interactive LinkedIn, Elixir Interactive Twitter, and Elixir Interactive YouTube.
Wednesday, June 9, 2010
Fionn Downhill
Fionn Downhill is the CEO & President of Elixir Interactive. Fionn is also an experienced speaker on search and online reputation management. Fionn Downhill is a featured speaker at the following upcoming events:
"Is your Google reputation keeping you up at night?OMS 2010 23-City Tour
Do you or a your clients have false reports on sites which are affecting their sales?
Do you work with a brand that values their good name more than anything else?
Do you know all about monitoring social media but not how to repair bad results?
If you answered “yes” to any of these questions – this event is for you.
The panel will include Fionn Downhill from Elixir Interactive, Tom Biro from Allison & Partners, and Clark Porter from Osborn Maledon law firm."
"OMS is coming to you! This year, OMS will visit 23 cities across the U.S. and Canada and will include 400 expert speakers, exclusive OMI training workshops and countless peer networking opportunities."Recent Events:
Ray Raps…20 Questions with Fionn Downhill
"Fionn Downhill, CEO of Elixir Interactive, talks SEO, social networks, Bing, and leprechauns in this month’s Ray Raps."Fionn Downhill of Elixir Interactive on Selling Search to the C-Suite at SES NY 2010
"One of the popular sessions at SES New York 2010 was entitled, "Selling Search to the C-Suite." It was moderated by Anne F. Kennedy, a member of the SES Advisory Board, the Founder & MP of Beyond Ink, and the FP & CMO of Joblr.net. Following the session, Kennedy interviewed one of the speakers, Fionn Downhill, the CEO and President of Elixir Interactive."Connect with Fionn:
Other Resources From Fionn Downhill:
You can also read more about Fionn Downhill on her Fionn Downhill – Digital Shenanigans blog or read a short bio about Fionn Downhill on SMX.
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